My personal opinion is the least outside network visibility and overall exposure the better. Even then, I have rules in place to discard any and all LogMeIn traffic destined to any other machine than my main workstation. As an absolute last ditch effort I have my main workstation installed with LogMeIn so that if I need to I can hop onto it with my iPad and do what needs to be done. In regards to not having a solution that you can't access remotely without a VPN I agree but disagree. Some of our remote users have our VPN client on their laptops so if they're in a pinch and off-site I simply ask them to pop in their air card, hop on the VPN, and I can manually pop into their machine using either Dameware or Remote Desktop. I've evaluated the difference in the new versions and there is no cost benefit for me to upgrade from my current version based upon the environment I support. I'm using Dameware version 7.5 so I've not yet experienced Dameware since SolarWinds purchased it and changed the licensing model all together. We have other vendors that support some of the task specific servers we host on-site and some of them use LogMeIn Rescue and others use TeamViewer.Īs others have said, it's really a matter of personal preference. Dameware is used by myself and a helper of mine and while it has it's good and bad points as an overall solution keep in mind that you're rarely if ever going to find one solution that gives you all you need. We have a few appliance machines that the vendors of said appliance refuse to allow me remote access to their system so, I simply silently implement TightVNC as a service and that's that. Here I use a combination of LogMeIn, Dameware, and TightVNC. Teamviewer has finally released a central console option but it is very clunky and not even close to Logmein Central for a usable tool. Teamviewer is more like Outlook Communicator because it is always there and ready to go. is very good but it is a separate utility and more of a competitor to WebEx than Teamviewer is. Logmein requires that you work with their product. Teamviewer does have a nice multi-user conferencing feature that works quite well. Team viewer has file transfer but not patching and usable inventory. ![]() If you need full client management for patching, file transfer, and inventory, the purchased version of Logmein works well for a small to mid-sized environment. It has a great interface and is easy to break down users into groups and to restrict access to certain computers. Especially if you purchase Logmein Central. If your primary use is to provide remote access to internal computers, then Logmein wins. You can also easily brand their licensed product with your own company logo if you like that kind of thing. I have had quite a bit of experience with Logmein and WebEx as a consultant.įor remote support, Teamviewer is easier and you can point an unlicensed user at their web site to get the free client. Our company uses Teamviewer with a commercial license.
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